At 7 ph, your privacy matters. This page explains what personal information we collect, how we use it, and the steps we take to keep it safe — in line with Philippine data privacy standards.
Understanding what data 7 ph gathers when you use the platform.
When you register on 7 ph, we collect your name, date of birth, email address, and mobile number. This information is required to verify your identity and create a secure account. We also collect your preferred username and a password that you set during sign-up. Date of birth is collected to confirm that you meet the minimum age requirement of 21 years old as required under Philippine regulations. All registration data is stored securely and is never shared with unauthorised third parties.
We collect information about how you interact with the 7 ph platform, including the games you play, the bets you place, and the pages you visit. This usage data helps us improve the platform experience and ensure that features are working correctly for Filipino players. Session data such as login times, device type, and browser information may also be recorded for security and troubleshooting purposes. We do not use this data to build profiles for sale to third-party advertisers. Usage data is retained only for as long as it is needed for operational and compliance purposes.
All deposit and withdrawal transactions made through your 7 ph account are recorded, including the amount, date, time, and payment method used. These records are maintained to ensure accurate account balances and to support any dispute resolution process. Transaction data may also be used to comply with anti-money laundering obligations under Philippine law. We do not store full payment card numbers or sensitive banking credentials on our servers. Payment processing is handled through trusted local payment providers who maintain their own security standards.
To ensure platform security and verify that access is coming from within the Philippines, we may collect general location signals such as IP address and region data. This information is used solely for security checks and regulatory compliance — it is not used to track your precise physical location. Device identifiers may be recorded to detect suspicious login attempts or account access from unfamiliar devices. If unusual activity is detected, our security systems may flag the account for review. You can contact the support team if you believe your account has been accessed without your authorisation.
Your data is used to run the platform, keep it secure, and serve you better as a Filipino player.
Your registration data is used to create and maintain your 7 ph account, process your login requests, and verify your identity when required. We use your contact details to send important account notifications such as password reset requests, transaction confirmations, and security alerts. We do not send unsolicited promotional messages without your consent. Account management data is kept for the duration of your account and for a reasonable period after closure as required by law. You may update your contact details at any time through your account settings.
We use device data, login history, and transaction patterns to detect and prevent fraudulent activity on the platform. Unusual account behaviour — such as multiple failed login attempts or transactions from unfamiliar locations — may trigger an automatic security review. Our team may contact you to verify your identity if suspicious activity is detected on your account. Keeping the platform secure protects all Filipino players who use 7 ph. We take these measures seriously and continuously update our security practices to address emerging threats.
Aggregated and anonymised usage data helps us understand which features Filipino players use most and where improvements can be made. This analysis informs decisions about new game additions, platform updates, and the overall user experience. Individual player data is never sold or shared with third parties for marketing purposes. Any analytics we conduct are aimed at making 7 ph a better, faster, and more enjoyable platform for everyone. We review platform performance regularly and use data insights to prioritise the changes that matter most to our players.
As a platform operating in the Philippines, 7 ph is required to retain certain records to comply with applicable laws, including anti-money laundering regulations and data retention requirements under the Data Privacy Act of 2012. We may disclose your information to government authorities or regulators if required by law or valid legal process. We will always handle such disclosures with care and will only provide the minimum information necessary to satisfy the legal requirement. If you have questions about how your data is handled for compliance purposes, you may reach out to the support team for clarification.
Under the Philippine Data Privacy Act of 2012, you have specific rights over your personal information held by 7 ph.
You may exercise any of these rights by contacting the 7 ph support team. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Some requests may require identity verification before we can process them. If you are unsatisfied with how your request is handled, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
You have the right to request a copy of the personal information that 7 ph holds about you. This includes your registration details, transaction history, and any other data associated with your account. Access requests will be processed within a reasonable period and provided in a clear, readable format. There is no charge for a standard access request. We may ask you to verify your identity before releasing any personal data to ensure it is not disclosed to an unauthorised person.
If any personal information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details such as your contact number or email address directly through your account settings. For corrections to identity documents or other sensitive records, please contact the support team and provide the relevant supporting documentation. We will process correction requests promptly and confirm once the update has been made. Keeping your information accurate helps ensure your account operates smoothly.
You may request the deletion of your personal data from 7 ph systems, subject to any legal retention obligations that require us to keep certain records. Erasure requests are typically processed when an account is permanently closed and all outstanding balances have been settled. Data that must be retained for regulatory compliance — such as transaction records — will be held for the minimum period required by law before being securely deleted. We will confirm the outcome of your erasure request in writing. Please note that deletion of your account data means you will no longer be able to access the platform using that account.
You have the right to object to the processing of your personal data in certain circumstances, particularly where processing is based on legitimate interests rather than a legal obligation. If you object to how your data is being used, please contact the support team with the details of your concern. We will review your objection and respond with our assessment of whether the processing can be stopped or modified. Where your objection is upheld, we will cease the relevant processing activity as soon as practicable. Your right to object does not affect processing that is required by law or necessary to fulfil a contract with you.
We are committed to handling your personal data with care and transparency. If you have any questions about this Privacy Policy or how your information is used, the FAQ page is a great place to start. Ready to join the platform? Create your free account today and experience mobile gaming built for Filipino players.
This Privacy Policy is effective as of 1 January 2025 and applies to all registered users of the 7 ph platform in the Philippines.